Malpensa Airport General Information
We supply full details on banking, VAT refund and currency exchange facilities at Malpensa Airport in terminals 1 and 2, the VIP lounges, chemist, post office, left luggage facilities, what to do about lost luggage or lost property as well as information on the tourist offices and churches based at Milan Malpensa Airport.
Terminal 1 Banking Services at Milan Malpensa Airport
There are six different banking facilities located along Milan Malpensa Airport:
Banca Pop. Italiana (with cashpoint) located at check in area on the second floor (pre security). Open from 08.20-13.25 & 14.25-16.15 Monday-Friday Telephone: +39.02.58580204
Banca Pop. Italiana (cashpoint only) located at gates A, first floor (post security area). Open daily from 08.00-12.00
Banca Pop. di Sondrio (with cashpoint) located at check-in, second floor (pre security area). Open 08.00-16.00 Monday-Friday & 08.30-12.00 Saturday Telephone: +39.02.58580083
Banca Naz. del Lavoro (with cashpoint) located in arrivals, ground floor (pre security area): Open Monday to Friday from 08.35-14.45 & 15.55-16.15 Telephone: +39.02.58580096
Banca Naz. del Lavoro (cashpoint only) located in arrivals B, ground floor baggage claim area
Banca Popolare di Milano (with cashpoint) located arrivals, ground floor (pre security). Open from 08.20-13.20 & 14.35-15.35 Monday-Friday. Telephone: +39.02.585810.57
Terminal 1 Milan Malpensa Airport Currency Exchange
There are several VAT refund facilities in Milan Malpensa Airport Terminal 1. Further details can be found at www.premiertaxfree.com
You can buy and sell foreign exchange, purchase or cash Travellers Cheques, receive a Buy-Back service and purchase pre-paid phone cards and top-up cards from Forexchange who have a number of desks in all parts of Terminal 1.
They can be contacted on Free line +39.800.30.53.57 for cash reservation and information from 07.00-21.00 every day. For more information telephone: +39.02.58581000 or visit www.foreexchange.it
Malpensa Airport VIP Lounges
Private airport Club SEA Lounges are also available and come equipped with workstations, newspapers, telephones (with free local calls) and VIP areas.
Malpensa Airport Internet & Wi-Fi Connection
In Malpensa Airport you can find wireless hotspots in arrivals, gates and restaurants areas. To be able to use the internet in the airport you will need:
- a portable pc or a palm
- a wireless pc card suitable with standard 802.11b (up to date pc already have integrated wifi card)
Malpensa Airport Business Centre
The business centre is in arrivals area B on the ground floor of T1 (pre security) and is open from 08.00-19.00 Monday to Friday and 09.00-13.00 on Saturday.
It offers internet points, hotel reservation, meeting rooms, car hire with a driver, phone rental and a translation service.
Find out more at businesscenter@agenzie365.it or telephone +39.02.58581199
Left Luggage at Malpensa Airport Terminal 1
Left luggage is located in Terminal arrivals B on the ground floor (pre security area) at Malpensa airport.
It is open every day from 06.00-22.00 every day and charges range from 3.50 to 4.00 euros per piece a day. For more information telephone +39.02.58580298
Malpensa Airport Travel Services in Terminal 1
The Airport 2000 travel agency for bus and train ticketing can be found as follows:
Bus tickets to and from Malpensa, Trenitalia trains tickets to domestic and international destinations, hotel reservations, flight insurance located at arrivals B, ground floor (pre security area) Open 07.00-24.00 every day. Telephone +39.02.58581064
Malpensa Express Train Ticketing Malpensa-Milano:
Located at arrivals A, ground floor (pre security area) 06.30-21.00 Monday-Saturday & 06.30-21.30 Sunday. Tel: +39.02.58581241-2
Arrivals B, ground floor (pre security area) open daily 07.00-15.00 Tel: +39.02.58581241-2
Floor 1 railway station open 06.30-22.00 Mon-Sat & 06.30-22.30 Sun Tel: +39.02.58581241-2
Terminal 1 Malpensa Airport Tourist Services
There are three Tourist Information offices:
Tourist information on Milan: entertainments, arts, sports, hotel reservation, rent a car with driver at arrivals B, ground floor (pre security area). Open 08.00-20.00 every day. Telephone: +39.02.58580080
Tourist information on the town of Varese, Lago Maggiore and the area near Malpensa at arrivals B, ground floor (pre security area). Open 09.00-13.00 & 14.00-18.00 Monday-Saturday. Telephone +39.02.58580506
Tourist information on the town of Novara, Lago Maggiore and the area near Malpensa at arrivals A, ground floor (pre security area) open 10.00-19.00 Mon-Sat. Telephone +39.02.58580447
Church Services at Malpensa Airport Terminal 1
There is a multi-religious chapel in the arrivals hall which is open all day and holds Catholic masses at 12.00 on Sundays and religious feasts.
Passenger Services at Malpensa Airport Terminal 1
You can find the post office and telegrams in arrivals B on the ground floor (pre security). It is open from 08.30-19.00 Monday to Friday and 08.30-12.30 on Saturday. Telephone: +39.02.58586601
The chemist is situated on ground floor arrivals before security and is open from 08.00-20.00 every day. Telephone: +39.02.58580287
Terminal 2 Banking Services at Milan Malpensa Airport
The following banking facilities are available in Terminal 2:
Banca Pop. di Milano (with cashpoint) is in the departures area (pre security) open from 08.20-13.20 & 14.35-15.35 Monday to Friday Telephone: +39.02.58580204
Deutsche Bank (cashpoint only) in arrivals, (pre security area)
You will find foreign exchange facilities at: Forexchange at Gate D arrivals (post security) and in the arrivals hall pre security which is open from 07.00-20.00 every day Telephone: +39.800.305357
VAT refunds can be organized c/o Forexchange at Gate D (post security) which is open from 07.00-20.00 every day Telephone: +39.800.305357.
Malpensa Airport Travel Services in Terminal 2
The travel agency for bus and train ticketing in Terminal 2 at Malpensa Airport is Airpullman Viaggi located in the arrivals hall (pre security) open from 12.30-20.00 Tuesday-Saturday & 09.00-21.30 Sunday and Monday Telephone: +39.02.585832.02 or visit www.airpullman.com
Church Services at Malpensa Airport Terminal 2
Terminal 2 has a chapel in the departures area (pre security) which is open but no masses are held. You can attend Catholic Mass in the Terminal 1 Chapel.
Passenger Services at Malpensa Airport Terminal 2
The terminal 2 chemist is in departures (pre security) and is open every day from 08.00-20.00. Telephone: +39.02.58583013