Malpensa Airport Terminal 1

Passenger Services

malpensa terminal 1
malpensa terminal 2


There are threee different banking facilities:

  • Banca Pop. Italiana (with ATM) 
    8:20 a.m.-1:25 p.m. / 2.25 p.m.-4:15 p.m. Mon-Fri +2 floor check-in (public area) 
    8 a.m.-12 noon Saturday (currency exchange only) +1 floor – Boarding gates A (passengers for Schengen flights only)
    Phone: (+39) 02 58580204
  • Banca Pop. di Sondrio (with ATM)
    8 a.m.-1:15 p.m. / 2:30-3:45 p.m. Mon-Fri 8:30 a.m.-12:30 p.m. Sat +2 floor – Check-in (public area) 
    Phone: (+39) 02 58580083
  • Banca Nazionale del Lavoro (with ATM)
    8:35 a.m.-2:45 p.m. 3:55-4:15 p.m. Mon-Fri T ground floor – Arrivals (public areas) Ground floor – Arrivals (non-Schengen passengers only – baggage claim area)
    Phone: (+39) 02 58580096


Currency Exchange

There are several VAT refund facilities. Further details can be found at

  • You can buy and sell foreign exchange, purchase or cash Travellers Cheques, receive a Buy-Back service and purchase pre-paid phone cards and top-up cards from Forexchange who have a number of desks in all parts of Terminal 1.toll-free number to book currency and for information 800305357 
    7 a.m. – 9 p.m. every day +2 floor – Check-in (public area)
    Phone: (+39) 02 58581000 (+39) 02 74867264 
    7 a.m. – 8 p.m. every day +2 floor – Check-in (public area) 
    6 a.m. – 11 p.m. every day +1 floor Boarding gates B (passengers for non-Schengen flights only) 
    7:40 a.m. – 9 p.m. every day Ground floor – Arrivals A (public area) 
    7 a.m. – 10 p.m. every day Ground floor – Arrivals B (public area) 
    7:10 a.m. – 8:30 p.m. every day Ground floor – Arrivals B (passengers for non-Schengen flights only) (baggage claim)

They can be contacted on Free line +39.800.30.53.57 for cash reservation and information from 07.00-21.00 every day. For more information telephone: +39.02.58581000 or visit

VIP Lounges

Private airport Club SEA Lounges are also available and come equipped with workstations, newspapers, telephones (with free local calls) and VIP areas.

Post Office

8:25 a.m.-13.35 a.m. Mon-Fri 8:25 a.m.-12:35 a.m. Saturday T ground floor – Arrivals B (public area)
Phone: (+39) 02 58586631

Internet & Wi-Fi Connection

You can find wireless hotspots in arrivals, gates and restaurants areas. To be able to use the internet in the airport you will need:

  • a portable pc or a palm
  • a wireless pc card suitable with standard 802.11b (up to date pc already have integrated wifi card)

Business Centre

The business centre is in arrivals area B on the ground floor of T1 (pre security) and is open from 08.00-19.00 Monday to Friday and 09.00-13.00 on Saturday.

It offers internet points, hotel reservation, meeting rooms, car hire with a driver, phone rental and a translation service.

Find out more at or telephone +39.02.58581199

Left Luggage – Terminal 1

6 a.m.- 10:00 p.m. every day 
Rates: € 4.50 – €5.00 per bag per day 
Ground floor – Arrivals B (public area)
Phone: (+39) 02 58580298

Storage service for hand luggage prohibited items 
You can store any hand luggage prohibited items that won’t pass security screening and pick them up when you come back.
The rate is € 4.5 a day or € 10 a week to be paid  in advance.


8 a.m.- 8 p.m. every day T ground floor – Arrivals (public areas) 
8 a.m.- 8 p.m. every day Departures floor (Boarding gates B)
Phone: (+39) 02 58582221

First Aid Station

 1 lower floor – south side (public area)
Phone: (+39) 02 74862402-09

Travel Agencies/ Train & Bus Ticketing

  • Airport Bus
    7 a.m.- midnight every day Ticketing buses to/from Malpensa, Trenitalia trains national/international destinations, hotel reservations, flight insurance T ground floor – Arrivals B (public area, near door/gate 4)
  • Ticketing for Malpensa Express (Malpensa-Milan train)
    6:30 a.m.-9 p.m. Monday-Saturday 6:30 a.m.-9:30 p.m. Sun T ground floor – Arrivals A (public area) 
    7 a.m.-3 p.m. every day T ground floor – Arrivals B (public area) 
    6:30 a.m.-10 p.m. Monday-Saturday 
    6:30 a.m.-10:30 p.m. Sun Floor – 1 train station 
    Phone: (+39) 02 58581241-2
  • LAST Minute Tour 
    Ground floor Arrivals 
    Phone (+39) 02 58580503 

Church Services

+2 floor check-in (public area) holy mass at 08.00 a.m. every Sunday.

Car Bookings

milan airport car hire

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